What we’ll work through
- Map the first-run experience
- Find unnecessary setup
- Design empty and error states
- Define and measure activation
What you’ll take away
An onboarding map and a candidate activation event.
Bring something real
A short description of your product idea, who it is for, and the question you want to resolve. A rough starting point is enough. Use anonymized examples when your work involves customer information.
Prepare with a free lesson
The session will be more useful if you have tried the exercise and written down where you got stuck.
Open the preparation lesson